We hope that when you "PULL THE TRIGGER" you nail a keeper. However, if you purchase an item that doesn't fit just right, wasn't what you were looking for or you just flat out don't want it, here are some things you can do:
You have 10 days from receiving the item to return it for a refund. Unless there was an error in your shipment or the item is defective, you will be responsible for the shipping costs related to a return. All items must be returned unused with original packaging and tags.
Undergarments such as boxers will not be accepted for return or exchange.
If you're looking to exchange for a different size, pattern or color, contact our customer service team by e-mail at customerservice@camofire.com or by phone at 801-676-9631. Please provide your order number and the desired size or color that you want to exchange for. If we have it in stock, we will run a new order for the desired item and we will take care of the shipping costs to send the package out to you. You can then send the original item back in to us and we will refund the cost of the item when it arrives in our warehouse. If we don't have the item you wish to exchange for, you can send the original item back for a refund of the cost of the product.
To make the return process speedy, it all starts with creating an RMA (Return Merchandise Authorization) number for your item. You can ship the package to us using any shipping service but please be sure to use a service that provides tracking/delivery confirmation.
Simple return process:
We try to work with the best manufacturers in the business. If within the first 10 days after receiving your item there is a defective product or it breaks, go ahead and contact us at customerservice@camofire.com to request a return authorization number. We'll take a look at the item to determine if it's defective. If your product malfunctions after 10 days, contact us and we will work with the manufacturer and the customer to resolve any warranty issues.
If you "PULL THE TRIGGER" and because you had buck fever you misfired, notify us immediately at 801-676-9631 or email us atcustomerservice@camofire.com to cancel an order. If your order has shipped before you contact us, you'll need to follow the Return Policy. Once an order has shipped, it cannot be canceled.
Backorders? That's like asking for a second shot after the ducks have flown away. When the deal is gone, it's gone.
Drop us an e-mail or fill out our Contact Us form.
Camofire is a hunting gear store that brings you a new lineup of deals everyday! We guarantee you won't find a better price anywhere online and deals are typically 40-70% off normal retail. We don't just offer discount hunting clothing, we carry the best brands of supplies and accessories - basically everything you're going to need for the perfect hunt.