Camofire.com Return and Refund Policy

While we hope that when you "PULL THE TRIGGER" you nail a keeper if once you get the item and it doesn't fit just right, wasn't what you were looking for or you just flat out don't want it any longer here are some things you can do:

10-Day Returns

You have 10 days from receiving the item to return it for a full refund. Unless there was an error in your shipment or the item is defective, you will be responsible for the shipping costs related to a return.

Exchanges:

If you're looking to exchange for a different size, we will exchange your purchase on apparel for a different size if we have it and we'll take care of shipping costs to re-send you the new size. If we don't have the size you need we will provide you with a full refund of your original order.

Return Instructions

To start the return process email us at customerservice@camofire.com and be sure to include:

  1. "Return" as the subject in your e-mail
  2. Original order number
  3. Order date
  4. Product you're looking to return.
Once you've done this we'll reply back with an RMA number for you to include with the return package.

Shipping your return

When getting your item ready to ship back to Camofire.com, please:

  1. Be sure that your item includes the original tags and/or packaging. IF you do not have the original tags, we will not refund your return.
  2. Use the package the item came in or a similar package. A shoe box works great too.
  3. Use UPS or FedEx so that you can have tracking information about your shipment. If you use USPS please use priority mail with deliver confirmation.
  4. Ship returns/exchanges to:
Camofire.com - Returns/Exchanges
146 East 13065 South Suite E
Draper, UT 84020

We will refund your purchase once we receive the returned item and see that it is in brand new condition with tags and packaging included.

What if want to return an item after the 10 days?

After 10 days here are a few things you could try:

  1. See if a hunting buddy could use it.
  2. Find someone less fortunate and build your karma points by giving it away.
  3. Yard sale?
  4. Give it as a birthday gift to your cousin Al. He may even tell you about his favorite hunting spot.

Broken or Defective Product

We try to work with the best manufacturers in the business. If within the first 10 days after receiving your item there is a defective product or it breaks, go ahead and contact us at customerservice@camofire.com to request a return authorization number. All returned broken or defective products must be in original condition and packaging. Return the product using the shipping address you are provided by customer service. We'll take a look at the item to determine if it's defective.

After 10 days it's time to break out the JB Weld and duct tape.

Damaged Items

Damaged product during shipping must be claimed with the package carrier. If any items or boxes are missing or damaged you must contact the carrier. If you notice damage after the carrier has left, keep all packaging and call the carrier to return and inspect the damage. Camofire.com cannot be responsible for damage caused by the package carrier.

Cancelling Orders

If you "PULL THE TRIGGER" and because you had buck fever you misfired, notify us immediately at customerservice@camofire.com in order to cancel or later an order. If your order has shipped before you contact us, you'll need to follow the Return Policy. Once an order has shipped, it cannot be cancelled.

Backorders

Backorders? That's like asking for a second shot after the ducks have flown away. When the deal is gone, it's gone.

Still have a question about returns?

Drop us an e-mail or fill out our Contact Us form.